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Terms and Conditions
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEB SITE. YOUR USE OF THIS WEB SITE CONFIRMS YOUR UNCONDITIONAL ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, DO NOT USE THIS WEB SITE.

  • Products, Content and Specifications.

    All features, content, specifications, products and prices of products and services described or depicted on www.carlostercero.ca are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. www.carlosercero.ca, make all reasonable efforts to accurately display the attributes of our products. The inclusion of any products or services on this Web Site at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all national laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from this Web Site. By placing an order, you represent that the products ordered will be used only in a lawful manner. All videocassettes, DVDs and similar products sold are for private, home use (where no admission fee is charged), non-public performance and may not be duplicated.

  • Delivery Policy.

    Shipping time is the number of business days (Monday-Friday) it takes a product to reach the final order recipient from the date it is shipped from our store.

    The distribution of the sales made in the site www.carlostercero.ca will be restricted to the national territory under the terms and decided conditions.

    The delivery will be granted to the client, once the request is received in the following delivery times:

    To Havana City: 5 to 7 bussines days.

    Rest of Western provinces: 7 to 12 bussines days.

    Central provices: 12 to 15 bussines days.

    Eastern provinces: 15 to 20 bussines days.

    Isla de la Juventud: 18 to 21 bussines days.

    Rest of Western provinces: Pinar del Río. Provincia La Habana, Matanzas.

    Central provices: Villa Clara, Cienfuegos, Sancti Spiritus.

    Eastern provinces: are divided in two main zones, the first one having, Ciego de Aacute;vila, Camaguey and Las Tunas wich delivery timeframe is between 10 to 12 days and the second one which contains, Holguín, Granma, Santiago de Cuba and Guantánamo having a delivery timeframe between 12 to 15 days.

    The order delivery will be notified to the client 1 or 2 days after the delivery timeframe specified for each territory. The buyer (customer) should be notified through email, with the information of the order delivery succeed.

    In case the order is having frozen products, the delivery will be restricted to the following provinces Pinar del Rio, La Habana, Ciudad de la Habana and Matanzas.

  • Policy of receiving the order on destination.

    Deliveries are done in a personalized way at final recipientrsquo;s home. If the beneficiary is not present at the moment the visit is done, the package will not be delivered to neighbours, friends or any other person who is not duly specified by the buyer on the order. The buyer could include a second alternative name for delivery in the case that the person stated as beneficiary is not present at the moment of the visit.

    The customer should check along with the distributor that all the products included in the bill were received. If any product is missing YOU SHOULD NOT RECEIVE THE PACKAGE. When the customer sign the bill, not claims are accepted by the distributor.

    This site reserves the right to modify its Delivery Policy at its discretion, or against any customer if believes he/she is abusing this policy. Any such revision or change will be binding and effective immediately after posting the revised Delivery Policy on Site.

    You agree and it is your obligation, to periodically review the Site, including the current version of this Delivery Policy.

  • Accuracy of Information.

    We attempt to ensure that information on this Web Site is complete, accurate and current.

    Despite our efforts, the information on this Web Site may occasionally be inaccurate, incomplete or out of date.

    For example, products included on this Web Site may be unavailable, may have different attributes than those listed, or may actually carry a different price than that stated on this Web Site.

    For example, products included on this Web Site may be unavailable, may have different attributes than those listed, or may actually carry a different price than that stated on this Web Site. In addition, we may make changes in information about price and availability without notice. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service.

    We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.

  • Privacy policy.

    You are required to have an account name and password for certain activities on the website.

    We may cancel or suspend at any time your account name and password at our discretion without notice or liability to you or any other person. We are not under any obligation to verify the actual identity or authority of any person using the account name and password to access and use the Website.

    We may at any time require proof of the identity of any person seeking to access and use the Website, and may deny access if we are not are not satisfied with such proof.

    You are fully responsible and liable for the security of your account name and password and any/all use and misuse. You agree to notify us immediately of any unauthorized use of your account. Carlostercero.ca doesnrsquo;t assume any responsibility, or will be liable, for any damages arising from or related to your failure to keep your password secure.

  • Electronic Communications.


    When you visit this Website or send an e-mail to us, you are communicating with us electronically. You consent to receive communications from us electronically.

    We may communicate with you by e-mail or by posting notices on this Website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

  • Limitations of liability.

    Carlostercero.ca doesnrsquo;t assume any responsibility, or will be liable, for any damages to, or any viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this Web Site, or your downloading of any information or materials from this Web Site.

  • Revisions to these Terms and Conditions.

    These Terms and Conditions may be revised at any time and from time to time by updating this posting.

    You should visit this page from time to time to review the current Terms and Conditions because they are binding on you. Certain provisions of these Terms and Conditions may be superseded by legal notices or terms located on particular pages of this Web Site.

    Your continued use of this Website following either form of notice will signify your acceptance of the revised terms of this Agreement.

  • Termination

    You or we may suspend or terminate your account or your use of this Web Site at any time, for any reason or for no reason.

    You are personally liable for any orders placed or charges incurred through your account prior to termination.

    We reserve the right to change, suspend, or discontinue all or any aspect of this Web Site at any time without notice.

  • Additional Assistance.

    If you do not understand any of the foregoing Terms and Conditions or if you have any questions or comments, we invite you to contact us at support@carlostercero.ca
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Carlostercero.ca le permite realizar envios de alimentos, bebidas, electrodomésticos, productos de aseo y limpieza, regalos, juguetes, computadoras y mucho más a cualquier lugar de Cuba.
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